To ensure you can make informed decisions and feel confident about supplying your personal data to us, we outline our data collection practices and the choices you have concerning how the data is being collected and used.

“Data” refers to any personal information that can be used to identify you as an individual. It can include, among other things, your name, contact number, address, age, gender, passport or other identification document details, personal financial information, frequent flyer or travel partner information.

We limit the collection, use and retention of your Data to the specific information we need for legitimate purposes to administer our business, to provide you with the best service and to offer services and products from the N-stinctive that may be of interest to you. We take appropriate steps to protect your Data against unauthorised access, disclosure or alteration, and to keep such Data up to date.

We will seek your express consent to any changes to how we use or disclose your Data if requested by law but otherwise use of this website or our services following such changes constitutes your acceptance of the latest revised statement.

This policy statement does not apply to our processing of Data on behalf of, or at the direction of, third party providers who may collect Data from you and provide it to us. In this situation, we would merely act as a data processor and thus advise you to review applicable third party providers’ privacy policies before submitting Data.

Please note that N-stinctive will never send you an e-mail requesting your credit card number or passport, personal identity card or social security number. If you receive any suspicious e-mails that looks like it is from us, but asks you for your credit card number or passport, personal identity card or social security number, it is a fraudulent e-mail, or “phishing”. We recommend that you do not reply to the e-mail or click onto any links or pop-up messages and report to the local authorities which handle fraudulent e-mails. If you believe “phishers” have gained access to your personal or financial information, we recommend that you also change your password(s), alert your credit card service provider and bank and review credit card and bank account statements to check for unauthorised charges.

It is important to note that all e-mail communication is not secure. There is a risk inherent in the use of e-mail. Please be aware of this when requesting information or sending forms to us by e-mail, for example, from the “Contact Us” section of our website. We recommend that you do not include any sensitive information including credit card details when using e-mail or using any public computers/public WIFI. Our e-mail responses to you will not include any sensitive or confidential information. Please bear in mind that no security system or system of transmitting information over the Internet is guaranteed to be secure. To be prudent, it is advisable to always close your browsers when you have finished completing a form or a reservation. Although the session will automatically terminate after a short period of inactivity, it is easier for a third party to gain access to your profile whilst you are logged onto our website and making a reservation.

N-stinctive trains its employees and staff on the importance of Data privacy and protection. Our privacy policy is updated as required to reflect any changes in applicable laws and developments in best practice procedures. Further, we limit the number of individuals within the company with access to Data to those directly involved in the process of providing our services to you.

We treat all Data that you provide to us as confidential information. To prevent Data from unauthorised access or leakage, we have adopted and regularly monitor our company’s security and data privacy policies and procedures. We use SiteLock security to protect your Data from external attacks.

The nature of our business and our operations may require us to transfer your Data to other partners, for the delivery of our services to you. Although the data protection and other laws of other countries may not be as comprehensive as those in your own country, N-stinctive will take appropriate steps to ensure that your Data is protected and handled as described in this privacy statement. Therefore, we will seek to implement appropriate measures, including contractual clauses, to secure the transfer of your Data to recipients (which may be internal or external toN-stinctive) located in a country with a level of protection different from the one existing in the country in which your Data is collected.

In addition to the required information sharing described above, we may use the services of third party agents, such as e-mail service providers and mail houses for the purpose of mailing materials to our patrons. These parties are contractually prohibited from using Data for any purpose other than for the purpose specified in their respective contracts. We do provide non-personally identifiable information to certain service providers for their use on an aggregated basis for the purpose of performing their contractual obligations to us. We do not permit the sale of Data to entities outside of N-stinctive for any use unrelated to our operations or use of Data by third party for their own purposes. We will implement, where necessary appropriate measures, including contractual clauses, to secure the transfer of your Data to the third party service providers located in a country with a level of protection different from the one existing in the country in which your Data is collected.

Our website only uses “cookie” technology as a tracking tool. Cookies do not retain registered guests’ information. Cookies identify your browser, rather than you and cannot be used by themselves to disclose your individual identity. Cookies enable us to track the number of page visits from the same computer or browser to be aggregated for statistical purposes. Cookies do not corrupt or damage your computer, programs, or computer files. The purpose for which cookies — other than those which are either exclusively intended to enable or facilitate communication by electronic means or strictly necessary for the provision of an online communication service at your express request — are used on our website is set out in a banner appearing the first time you land on our website. By continuing to browse on our website, you consent to their use.

We provide you the ability to unsubscribe from all marketing communications. You may “opt out” at any time by emailing a request to rosie@n-stinctive.com. We will remove you from all communication lists within 7 days of receiving the request.

N-stinctive is only responsible for the privacy statement and content of this website. Our website may contain links to other sites of third parties. We are not responsible for the data collection and use practices, privacy policy or the use of cookies on other websites that you have accessed this website from and to the non-N-stinctive websites that you may access from this website. We advise you to review the privacy policies of such third parties before submitting personal Data.

This website is not intended for children and minors and we do not knowingly solicit or collect Data from children and minors. As a parent or legal guardian, please do not allow your children to submit Data without your permission.

If you have any questions or concerns about our data protection and privacy policy, please contact us on rosie@n-stinctive.com.